常見問題

北京始發航班：國航所有國內及國際航班都在三號航站樓運行。國航登機手續櫃檯將在國內航班啟程前30分鐘、國際與地區航班啟程前60分鐘關閉。所有航班的登機閘門將在起飛前10分鐘關閉。需要在1號或2號航站樓與3號航站樓之間轉乘的乘客，請根據航班情況預留2至3小時的轉機時間。

• 中國機場
• 海外機場與地區機場

Head to our website, enter the “Check-in” section and provide the required information including e-ticket number, ID Card number or passport number.

Yes, you can. You can first cancel your check-in and then check in and select your seat again.

It’s likely that the boarding gate has not been determined at the time. You need to get the information on the day of the flight at the airport.

Can I cancel my online check-in after having completed it?

If you hold a ticket which contains two or more flight segments or if you hold two tickets or more whose serial numbers are in sequence, your baggage will be checked directly to the final destination and all transit formalities at the transit airport will be completed too for you - all right at the airport of departure. (The transit time of the connecting flight is less than 24 hours.)