Guardian verification
1.You are attempting to log into a minor account. You must receive permission from a guardian, or a guardian must perform this operation.
2.Please enter the guardian's membership card number and password to verify guardian identity.
2.Please enter the guardian's membership card number and password to verify guardian identity.
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Flight Information
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Travel Preparation
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Baggage information
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Travel Information for Passengers who Require Special Assistance
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Self-service Inquiry
- Online Check-in
- Self-service Baggage Check-in
- Self-Service Check-in
- Flight Delays/Cancellations
- Airport Check-in Closing Time
- Timetable for the closure of Air China boarding gates at various airports
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Airport Services
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Flight Experience
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Aircraft Information
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U.S Flights Customer Service Plan
- Customer Service Plan
- Service for Overbooking
- Baggage Rules, Special Service Fees
- Special Services on U.S. Routes
- Services for Flight Disruptions
- Tarmac Contingency Plan for Delays
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Air China Information
