News

※    The above information is a guide for reference and cannot be used as other supporting documents.

Applied Routes: Departure from Korea – Arrival in China (International Flight)

Applied Period: 2025. 12. 01 ~ 12. 31. (based on ticketing date/one way)

※     Infants are excluded from application.

※     Shandong Province Area: Flights from actual operator Shandong Airlines (SC), Qingdao/Jinan/Yantai (*CA8XXX)

Dear passengers,

According to the notice from the National Immigration Administration of China, starting November 20, 2025, foreign travelers can fill out their entry information online through channels such as the government website of the National Immigration Administration, the government service platform, the "Immigration Bureau 12367" app, WeChat (Alipay) app, and mobile scanning of the entry card QR code. If online submission is not feasible, travelers can complete the form online by mobile phone code scanning or using smart devices at the immigration checkpoint upon arrival in China, or alternatively fill out physical entry cards for foreigners

Foreigners who fall into the following seven categories are exempt from filling out the form: those holding a Permanent Residence Permit for Foreigners of the People's Republic of China, those with a Mainland Travel Permit for Hong Kong and Macao Residents (non- Mainland China citizenship), those with a group visa or eligible for group visa exemption, those making a 24-hour direct transit without leaving the designated port area, those entering or exiting by cruise ship and returning on the same cruise, those entering via the fast-track channel, and foreign crew members of inbound and outbound transportation vehicles.

To enhance your entry clearance efficiency, we recommend you to complete the for in advance via online channels. Go to https://s.nia.gov.cn/ArrivalCardFillingPC/ or scan the QR code below for submission. Thank you for your understanding and cooperation.

Air China

November 19, 2025

Dear Passengers,

In response to the recent travel advisory issued by the Ministry of Foreign Affairs, Air China has introduced a special ticket handling policy to help affected passengers adjust their travel plans for flights to and from Japan. The details are as follows:

1. Applicable Conditions

The ticket must meet all of the following three conditions:

(1) The ticket must be an Air China–issued ticket beginning with “999” (including mileage award tickets), purchased or reissued to generate a new ticket number on or before 12:00 on November 15, 2025.
(2) The unused portion of the ticket must involve Air China–operated flights or codeshare flights with a CA flight number, with travel dates from November 15, 2025 (inclusive) to December 31, 2025 (inclusive), departing from or arriving in Tokyo, Osaka, Nagoya, Fukuoka, Sendai, Hiroshima, Sapporo, or Okinawa.
(3) The request for a ticket change or refund must be made on or after 00:00 on November 15, 2025 (based on the ticket cancellation time).

2. Ticket Change and Refund Rules

If you have not yet determined a new travel date, please contact your original ticketing channel, Air China’s customer service hotline at 95583, or a sales office before the scheduled departure time to cancel your reservation. Once your new travel plan is confirmed, you may proceed with a change or refund according to the following rules.

(1) Ticket Change
Within the ticket validity period, the first change fee will be waived. However, fare differences between booking classes and peak/off-peak seasons will apply. Any subsequent changes will follow the original fare rules of the ticket.

(2) Ticket Refund
Within the ticket validity period, you may request a refund for unused flight segments without any cancellation fees. If a ticket has already been changed in accordance with this notice and the passenger subsequently requests a refund, the refund will be handled in accordance with the original fare rules.

(3) Alteration of Itinerary and Re - issuance of Tickets
If you wish to change the itinerary or the carrier, we recommend that you refund the original ticket and purchase a new one.

3. This notice shall come into effect as of November 15, 2025.

Applied Period: 2026.01.24 ~ 2026.03.28

Notice on Air China 2025 Winter Season Flight Schedule as follows, so please refer to it for your trip.

Applied Period: 20025.10.26 ~ 2026.03.28

Applied Period: 2025.10.26 ~ 2026.03.28

※     Departure & Arrival time based on local time.

※     The above flight schedule may be changed without prior notice, and please check it when making a reservation.

Attention please, all international flight passengers bound for Jakarta Indonesia.:To improve entry efficiency, the Indonesia authorities request that you fill out the declaration form in the "All Indonesia" system 3 days prior to your arrival. As the only official platform integrating immigration, customs, health, and quarantine declarations, this system supports both web access

(allindonesia.imigrasi.go.id) and mobile use. Filling it out once can replace multiple previous declaration forms, making the entry process more convenient and efficient. In addition, your personal data will be strictly kept confidential.

Dear passengers,

Starting September 9, 2025, Cambodia Dechong International Airport will be officially opened, while Phnom Penh International Airport will be closed simultaneously. Air China's flight operations to/from Phnom Penh, Cambodia will be moved to Cambodia Dechong International Airport. The deadline for check-in procedures for flights is 40 minutes before the scheduled departure time, and the gate closing time is 10 minutes before the scheduled departure time. Please pay attention to the information on the inbound and outbound flights and make travel arrangements in advance. If you have any questions, please contact us at Air China hotline 95583.

Air China Limited

August 18, 2025

For safe travel, here are the guidelines for carrying and storing spare lithium batteries on board:

• Storing spare lithium batteries in the overhead bin is prohibited. Please keep them with you or in the seat pocket in front of you (including e-cigarettes).
  
• Spare lithium batteries must have short-circuit protection. Choose one of the following methods:

For more details, please Click the link to check the official letter from the Ministry of Land, Infrastructure and Transport.

The security screening procedure has been strengthened when leaving through Incheon International Airport, so we inform you as follows.

• Applied Date: December 5th, 2024 (Thu)~
• Applied Airport: Incheon International Airport
• Key content: When screening for people with circular search equipment, remove shoes larger than 3.5 cm in heels (excluding sneakers and crocs) and execute X-ray screening

Congestion is expected in the security screening area of the departure, so please arrive at the airport in advance and proceed with check-in and security screening.

Please note that business class fare for routes originating from South Korea to China (Including Direct/Transfer) is implemented as follows.

• Applied Period: 2024. 07. 24. ~
• Contents

※ Please note that the refund and change rules are enforced according to the actual issued ticket rules.

• Applied Period: 2024. 06. 03 ~

• Applied Period: 2024. 07. 02 ~

As of April 30, 2024, Shenzhen Airlines will operate a new route of Jeju-Shenzhen, and inform you of the flight schedule as follows, so please refer to it for your trip.

• Applied Period: 2024.04.30~

Dear Travelers:

    Air China has now introduced branded fares in economy class on international and regional routes from/to China. We now offer four fare options: Economy Standard, Economy Flex, Economy Comfort, and Economy Latitude. You can choose the most suitable ticket refund and rebooking rules, free checked baggage allowances, and member mileage benefits based on different travel needs.

    Economy Standard does not allow ticket refunds, and rebooking is subject to a fee. Some routes under this brand do not include a free checked baggage allowance.

    Economy Flex allows ticket refunds and rebooking with a fee. Depending on the route, passengers may enjoy a free checked baggage allowance of either one piece at 23kg or two pieces at 23kg for each.

    Economy Comfort allows ticket refunds with a fee and free rebooking. Depending on the route, passengers may enjoy a free checked baggage allowance of either one piece at 23kg or two pieces at 23kg for each. They receive a certain amount of additional non-qualified miles.

    Economy Latitude allows both ticket refunds and rebooking without incurring fees. Depending on the route, passengers may enjoy a free checked baggage allowance of either one piece at 23kg or two pieces at 23kg for each. They receive a higher amount of additional non-qualified miles, with up to an additional 3000 non-qualified miles on long-haul routes.

    The service standards of branded fares may be adjusted based on market conditions. Please refer to the purchased ticket for the final details.

    In the future, Air China will continue to introduce more differentiated services to enrich your travel choices. We look forward to traveling with you.

Air China Limited

Dear passengers

        In the frequent Internet or telecommunication frauds recently, criminals have been impersonating Air China staff or Air China agents by SMS, phone calls, and other means to defraud passengers of money with the reasons such as flight changes (such as flight cancellation, delay, mechanical malfunction), ticket refunds, mileage changes, etc.

        In order to avoid any loss to you, please be vigilant and refrain from actions such as providing verification codes, downloading the app, and clicking the provided links. You can verify information through formal channels such as Air China customer service number 95583, Air China website www.airchina.com, Air China app, Air China WeChat/Alipay applet, and be careful not to fall for scams.

Air China Limited

October 25, 2023

Dear passengers,

        Starting from December 30, 2024, Air China’s flights at Riyadh International Airport in Saudi Arabia will be operated using Terminal 1. The check-in deadline is 60 minutes before the scheduled departure time, and boarding gates will be closed 15 minutes before the scheduled departure time. Please pay attention to the terminal change information and make travel arrangements in advance. If you have any questions, please contact us at+86-10-95583.

Air China Limited

December 26, 2024

Please note that economy class fare for the Korea-China Routes (Including Direct/Transfer) is implemented as follows.

● Applied Period: 2023. 12. 28. ~

● Contents

● Air China Korean website only supports to pay cards which show VISA/MASTER/JCB/DISCOVER, etc. and can pay foreign currency in overseas.

● The cardis an overseas based payment system, it may cause the difference between the final displayed payment amount and the refund amount and the actual paid amount and refunded amount due to the difference in overseas payment fees and exchange rates. For those reasons, the difference amount cannot be refunded or canceled by the airline.

Dear passengers,

Dalian Airlines Co. Ltd (Dalian Airlines) is a subsidiary of Air China. It is a state owned holding company,jointly established by Air China Limitedand Dalian Baoshui Zhengtong Co. Dalian Airlines began operatingon December 31, 2011, and uses the same flight code,"CA", and logo as Air China.

To facilitate your easy selection of flight services operated by Dalian Airlines, we hereby announce that the specific flight will be transported by Dalian airlines since October29, 2023:

Note：Actual flight times may vary according to flight conditions on the day of your Flight. Please reconfirm the actual flight schedule on the day of departure.

Air China Limited

November 25, 2020